Grotels privacy information

Grotels is operated by SOLID Ventures. We use the information submitted through the group-request form, property application and private portals to arrange accommodation searches, review properties and offers, manage access and administer reservations and commercial relationships.

Information we use

• Trip requirements, including dates, destination, group size, rooming, meals and budget.
• Organiser names, professional or personal contact details and request communications.
• Property, organization, capacity, facilities and website information.
• Professional contact names, email addresses, telephone numbers and preferred language.
• Portal authentication, agreement, offer, booking, audit and security records.

Access and sharing

Property contact details remain private. Group organisers receive only reviewed property and offer information needed for their accommodation request. Service providers receive only the information required to operate the platform securely.

Your rights

You may request access, correction or deletion where applicable, or ask a question about this processing, by emailing partners@grotels.com.